Service

General overhaul for espresso machines — maintenance and large descaling in one job

Fully taken apart, every part descaled in acid and an ultrasonic bath, serviced, reassembled and tested. Fixed price per machine type: maintenance package plus large descaling.

In short: The 9bar Studio general overhaul is the maintenance package plus the large descaling in one job: complete disassembly of the machine, all parts descaled in acid and an ultrasonic bath, maintenance as in the maintenance package (brew group, brew head gasket and shower screen, valves, brew pressure and temperature setting, electrical check), reassembly with a pressure test and a written report. Prices including VAT: €399 for single boilers (199 + 200) and €479 for heat exchangers (229 + 250), each the sum of both fixed prices; dual boilers have a package price of €1,188.81 incl. VAT (€999 net). Further work such as solenoid valve, pump or heating element only by quote. Commercial machines with two or more groups on request, currently no Sage (Breville) machines.

Reviewed by Nicola Maisto, owner of the 9bar Studio workshop in Oranienburg.

General overhaul = maintenance package + large descaling

The general overhaul combines two fixed-price services in one job: the maintenance package and the large descaling. For the large descaling the machine is fully taken apart — in the same pass it is descaled, serviced, reassembled and tested.

Machine type Maintenance package + large descaling General overhaul (incl. VAT)
Single boiler €199 + €200 €399
Heat exchanger €229 + €250 €479
Dual boiler — — €1,188.81 package price (€999 net)

For single boilers and heat exchangers the price is the sum of both fixed prices; there, as an option with the maintenance package, the large descaling costs the same as when booked on its own. For dual boilers, the maintenance package and large descaling together have a package price of €1,188.81 incl. VAT (€999 net).

What the general overhaul includes

  1. Complete disassembly of the machine.
  2. Large descaling: all parts — boiler, lines and components — descaled in acid and an ultrasonic bath, including places a descaler can't reach while the machine is assembled.
  3. Maintenance as in the maintenance package:
    • Brew group service
    • Brew head gasket and shower screen
    • Cleaning of hoses and tank
    • Valve service (hot water and steam wand)
    • Brew pressure and temperature setting
    • All-round check and electrical test
  4. Reassembly of the machine.
  5. Pressure test after reassembly and a written report.

Heat exchanger additionally, as in the maintenance package: anti-vacuum valve replaced, probes cleaned, E61 mechanism overhauled, photo documentation. Dual boiler additionally: dual-boiler-specific adjustment and calibration.

Which machines?

The fixed prices apply to home machines with exactly one brew group — single boiler (e.g. Rancilio Silvia, Gaggia), heat exchanger (e.g. ECM, Rocket, Lelit, Profitec) and dual boiler (e.g. La Marzocco, Rocket R58). Commercial machines with two or more groups on request.

It makes most sense when chemical descaling alone is no longer enough and maintenance is due anyway: visible scale crust in the sight glass, machines that haven't been descaled or serviced for a long time (often vintage machines), or scale coming loose in layers and lodging in lines or valves. We recommend after inspection; you decide. We don't descale machines with visible pitting in the boiler. Not sure which descaling fits? See the decision guide.

Only by quote

Parts that need replacing during reassembly have no fixed price — only after a quote and your approval: solenoid valve, pump (vibration or rotary pump), brew head gasket/shower screen and pressure adjustment (both included in the maintenance package), heating element, thermostat, pressure switch (pressostat), pressure gauge. Every repair starts with a quote — we only start work once you approve.

Don't know what's wrong? Drop the machine off for diagnosis: €49, credited when you place the order.

How it works

  1. Book online — the button below preselects the maintenance package and the large descaling (the booking portal is in German — you're welcome to call or email us in English).
  2. Drop the machine off at the workshop, Am Dorfanger 6, 16515 Oranienburg (by appointment) — or use our pickup and return service, €50 per trip, throughout Berlin and Brandenburg.
  3. Inspection; anything beyond maintenance and descaling comes as a quote first.
  4. General overhaul — disassembly, descaling, maintenance, reassembly, pressure test.
  5. Return with a written report.

We currently do not accept Sage machines (also sold as Breville), and no bean-to-cup machines.

More on this: Full maintenance — what the package includes · Large descaling · Maintenance · Pricing

Book general overhaul ↗

FAQ

Common questions.
Honest answers.

Question not covered? Call us: 030 75 43 73 44

What does the general overhaul cost?
Prices including VAT: for single boilers and heat exchangers the general overhaul costs the same as the maintenance package and the large descaling together, €199 + €200 = €399 and €229 + €250 = €479. Dual boilers have a package price of €1,188.81 incl. VAT (€999 net). This applies to home machines with one brew group. Commercial machines with two or more groups are priced on request.
How is it different from the maintenance package?
Descaling is not included in the maintenance package. The general overhaul adds the large descaling: the machine is fully taken apart, all parts are descaled in acid and an ultrasonic bath, then we reassemble it and run a pressure test.
And how is it different from the large descaling alone?
The large descaling on its own does not include maintenance. The general overhaul adds the maintenance package work: brew group service, brew head gasket and shower screen, cleaning of hoses and tank, valve service, brew pressure and temperature setting, all-round check, electrical test and written report.
What if you find a fault during the overhaul?
You get a quote before we replace anything — for example solenoid valve, pump (vibration or rotary), heating element, thermostat, pressure switch or pressure gauge. We only start that work once you approve.
Do I have to bring the machine in?
You can drop it off at the workshop, Am Dorfanger 6 in Oranienburg (by appointment), or use our pickup and return service for €50 per trip, throughout Berlin and Brandenburg.
Do you overhaul Sage or Breville machines?
No, we currently do not accept Sage machines (also sold as Breville). No bean-to-cup machines either.
Emergency service · Cafés & bars

Machine down.
Guests waiting.
We come fast.

Emergency service for cafés, restaurants, hotels and bakeries in Berlin and Brandenburg. Day, night, weekends, holidays (small surcharge). From €99/h net.

Emergency line 030 75 43 73 44
Emergency hotline
030 75 43 73 44
Call — diagnosis over the phone — we come as soon as we're free. Response time non-binding, depending on workload. Weekend and holiday jobs carry a small surcharge.
Contact

Machine acting up?
Book your appointment online.

Book a diagnosis or maintenance appointment online. The booking portal is in German — you're always welcome to call or email us in English instead. Response time non-binding, depending on workload.

AddressAm Dorfanger 6
16515 Oranienburg
Workshop by appointment only
Book online ↗ Call us