Workshop in Oranienburg, Service Across Berlin
We're based 35 kilometers north of the city, at Am Dorfanger 6 in Oranienburg. From Brandenburger Tor it's 45 minutes by workshop van, from the S-Bahn ring more like 35–50 minutes — depending on the A111 and time of day. In other words: Berlin isn't a "distant market" for us, it's our daily commute.
We run the on-site service in all twelve boroughs. The center, Pankow, Friedrichshain-Kreuzberg, and Tempelhof-Schöneberg are the most frequent destinations — that's where most of the specialty cafés sit. Spandau, Marzahn-Hellersdorf, and Köpenick work just as well, they just need about an hour more travel time.
What We Repair in Berlin Every Day
In the home segment, we see the same picture across every borough: ECM Synchronika, Rocket Appartamento, Profitec Pro 500/600, a lot of Lelit Bianca and Mara X. Plus vintage gems — Faema E61, Pavoni Europiccola, old La San Marco units from the seventies.
In the commercial segment, Berlin looks noticeably different from Brandenburg. Specialty bars: mostly La Marzocco Linea PB, occasionally Slayer, Modbar, or Kees van der Westen. Classic cafés and bakeries: a lot of La Cimbali M100/M39, Faema E98/Teorema, Nuova Simonelli Aurelia. Tourist spots in Mitte: often Astoria or older Wega machines that have already changed hands three times.
Grinder fleet to match: Mahlkönig EK43 and E65 GbW in the specialty bars, Mazzer Robur/Major in the classic cafés. Eureka Atom for the prosumer home users.
Getting Your Machine To Us
Three ways to get your machine to us:
You bring it yourself. Workshop drop-off by appointment — call or email ahead. Book by email or phone — otherwise we might be out on a job when you arrive. Address: Am Dorfanger 6, 16515 Oranienburg. Parking right outside the door.
We pick it up. Within the Berlin S-Bahn ring: €60 round trip. Outside the ring, priced by distance. Makes sense for big home machines (E61 units at 25+ kg) and any time the machine will sit in the workshop for more than a few days. For commercial operations without a backup machine, pickup usually isn't worth it — an on-site visit is the better call.
We come to you. The standard for commercial customers, and often the right call for large home machines with a clear diagnosis too (gasket swap, brew group overhaul, pump replacement). Call-out priced by effort, communicated transparently upfront.
Emergency Service for Cafés
When the machine in your café won't start at 7am or dies mid-shift at 7pm, that's not a "tomorrow's fine" situation — that's lost revenue by the hour. We take emergency calls around the clock, including weekends and holidays.
Response time from your call to someone picking up the workshop phone: usually under 30 minutes. Travel time to central Berlin: 60–90 minutes from the call, depending on traffic. For straightforward gasket or solenoid valve issues, we handle it on site. For bigger failures (leaking boiler, dead control board), we pick up the machine and provide — where possible — a loaner.
Flat rates for Berlin emergency service: weekday daytime call-out €80 within the S-Bahn ring. Nights (10pm–6am), weekends, holidays: surcharge per standard emergency-service logic, communicated clearly upfront.
What Sets Us Apart From Other Berlin Workshops
There are six or seven serious espresso machine repair shops in Berlin. Most have their own workshop (Charlottenburg, Tempelhof, Pankow, Prenzlauer Berg) and take machines in there. Some work on super-automatics, some don't. We are:
- Portafilter specialists, exclusively. No Jura, no DeLonghi, no Krups. That sharpens our knowledge per brand.
- Workshop plus on-site service. Some competitors only take machines in-shop, others only do house calls. We do both — whichever is cheaper for your machine.
- Brandenburg reach. You live in Frohnau, your weekend café is in Bernau? Both are home turf for us.
- 20+ brands instead of just "the big three". La Marzocco, ECM, Rocket are our bread and butter. But also Lelit, Bezzera, Quick Mill, Vibiemme, Faema, Nuova Simonelli, Victoria Arduino, Dalla Corte, Sanremo, Astoria, Wega, Elektra, Pavoni, La San Marco — all regular business.
We don't sugarcoat it: if a repair isn't worth it economically (old machine, parts pricier than a good used replacement), we'll tell you straight. Sometimes tuning/restoration is the better route, sometimes a different machine altogether. Advice is part of the job, not a sales pitch.
Get in Touch
Send us the manufacturer, model, and year (if known), plus a quick note on the symptom. If you can, include a photo of the machine and a photo of the nameplate. We'll get back to you with a rough time and cost estimate before we head out.