In short: "Full maintenance" is what we call our maintenance package for home portafilter machines with one group: fixed prices including VAT of €199 (single boiler), €229 (heat exchanger) and €289 (dual boiler). Descaling is not included automatically — you add it as an option, small or large. Anything beyond the package is only done after a written quote and your approval.
Who the package is for
The package applies to home machines with exactly one brew group. Examples from our price list: single boiler e.g. Rancilio Silvia, Gaggia; heat exchanger e.g. ECM, Rocket, Lelit, Profitec; dual boiler e.g. La Marzocco, Rocket R58. Commercial machines with two or more groups are priced individually on request.
What the package includes
- Brew group service
- Brew head gasket and shower screen
- Cleaning of hoses and tank
- Valve service (hot water and steam wand)
- Brew pressure and temperature setting
- All-round check and electrical test
- Written report
Heat exchanger additionally: anti-vacuum valve replaced, probes cleaned, E61 mechanism overhauled, photo documentation. Dual boiler additionally: dual-boiler-specific adjustment and calibration.
Prices per machine type
| Machine type | Maintenance package | + small descaling | + large descaling |
|---|---|---|---|
| Single boiler | €199 | + €130 | + €200 |
| Heat exchanger | €229 | + €180 | + €250 |
| Dual boiler | €289 | + €220 | together €1,188.81 (€999 net) |
All prices include VAT (private customers). As an option, descaling costs the same as when booked on its own. Exception for dual boilers: the maintenance package and large descaling together cost €1,188.81 incl. VAT (€999 net).
Descaling as an option
You can add one descaling to the package: small descaling (chemical, no disassembly) or large descaling (full disassembly, all parts in acid and an ultrasonic bath, reassembly). Not sure which? See the decision guide.
Only by quote
No fixed price, only after a quote and your approval: solenoid valve, pump (vibration or rotary pump), brew head gasket/shower screen and pressure adjustment (both included in the package), heating element, thermostat, pressure switch (pressostat), pressure gauge. Every repair starts with a quote — we only start work once you approve.
Don't know what's wrong? Drop the machine off for diagnosis: €49, credited when you place the order.
How it works
- Book online (the booking portal is in German — you're welcome to call or email us in English).
- Drop the machine off at the workshop, Am Dorfanger 6, 16515 Oranienburg (by appointment) — or use our pickup and return service, €50 per trip, throughout Berlin and Brandenburg.
- Inspection; anything beyond the package comes as a quote first.
- Maintenance, plus descaling if booked.
- Return with a written report.
We currently do not accept Sage machines (also sold as Breville), and no bean-to-cup machines.
More: Maintenance · Pricing
Book maintenance package ↗ Package + small descaling ↗ Package + large descaling ↗